Legal

Privacy Policy

Effective date: September 4, 2026

This Privacy Policy explains how Allset Proptech Pvt. Ltd. ("AllSet", "we", "us", "our") collects, uses, stores, and shares data when you interact with our WhatsApp and Instagram messaging automation, our admin console, or our property listing platform (together, the "Services").

1. What data is collected

• WhatsApp phone numbers and message content (inbound and outbound).
• Instagram DM content and Instagram-scoped user IDs (IGSIDs).
• Lead and contact information submitted through conversations — name, phone number, and property interest.
• Admin console login: phone numbers used for OTP-based access.

2. How data is used

• Automating property and broker lead conversations via WhatsApp and Instagram.
• Generating AI responses to messages — OpenAI processes message content to generate replies on our behalf.
• Follow-up scheduling and lead notification emails to our internal team.

3. Where data is stored

• Conversation and session state — Google Firestore.
• Property, unit, and lead records — PostgreSQL, hosted on Supabase.
• Files and media — Google Cloud Storage.

4. Third parties data is shared with

• Meta (WhatsApp Business Platform, Instagram Messaging API) — required to deliver messages.
• OpenAI — to generate AI responses to messages.
• Our email delivery provider (SMTP/Gmail) — for internal lead notification emails.

We do not sell personal data to any third party.

5. Data retention

Data is retained for 6 months from the date it is received, after which it is deleted. You may request earlier deletion at any time — see Section 6 and our Data Deletion Instructions.

6. Your rights & contact

You may request access to, or deletion of, your data by emailing connect@allset.in. We will respond and act on verified requests within a reasonable time.

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Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date above. Continued use of the Services after changes take effect constitutes acceptance of the revised policy.

Governing law

This policy is governed by the laws of India. Courts in Ahmedabad, Gujarat shall have exclusive jurisdiction over any disputes arising in connection with this policy.